Vacancy: Ticket Office Manager (maternity cover)

Ticket Office Manager (maternity cover)

Dance City is looking for a Ticket Office Manager (maternity cover) with good knowledge of ticketing systems, customer care and team management.

Working closely with the Ticket Office team, you will lead on delivering a high quality service for all customers and building users across both Newcastle and Sunderland venues. You will support the team in training, rota management and professional development.

With in-depth knowledge of ticketing, customer relationship management and venue management systems, you will be responsible for setting up and managing all events and activities through Spektrix (performances, classes, workshops and hires), and work closely with the Communications team to implement and deliver effective marketing campaigns.

With line management responsibilities of the Classes & Events Coordinator, you will have excellent knowledge of the building management system, Event Pro, ensuring that all bookings are entered and managed correctly.

Ideally, you will have an interest in and be passionate about dance/arts/culture.

Along with these skills and knowledge, we are looking for someone who has the ability to work as an individual and as part of a team, is sensitive with a positive attitude, flexible in their working practices and with their schedule, highly efficient with strong attention to detail, and who is friendly and approachable.

For full details of the role please download the Job Description: Ticket Office Manager JD 2020.

To apply please download and complete the Application Form & Equal Opportunities Monitoring Form below and send to:

Deadline for applications: Thursday 13th February 12pm

Interviews: Wednesday 19th February

Application Form

Equal Opportunities Monitoring Form